Privacy Policy

1. Introduction

Miles Off Grid ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Miles Off Grid.

This Privacy Policy applies to our website, milesoffgrid.com, and its associated subdomains (collectively, our "Service"). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

2. Definitions and Key Terms

Cookie: A small piece of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you.

Company: When this policy mentions "Company," "we," "us," or "our," it refers to Miles Off Grid, registered in the United States, responsible for your information under this Privacy Policy.

Country: United States.

Customer: Refers to a person or entity that purchases products or uses the Miles Off Grid Service.

Device: Any internet-connected device such as a phone, tablet, or computer used to access milesoffgrid.com.

IP Address: A unique number assigned to each device connected to the Internet.

Personnel: Individuals employed by or contracted by Miles Off Grid.

Personal Data: Any information that identifies or can be used to identify a natural person.

Service: The website and related ecommerce services provided by Miles Off Grid.

Third-Party Service: Advertisers, marketing partners, analytics providers, payment processors, and other vendors that support our operations.

Website: milesoffgrid.com.

You: Any person who accesses or uses our Service.

3. Information We Collect

We collect information when you:

  • Visit our website

  • Place an order

  • Subscribe to marketing communications

  • Contact customer service

  • Fill out forms

Personal Information Collected

  • Full name

  • Email address

  • Phone number

  • Shipping address

  • Billing address

  • Payment information (processed securely via payment providers)

  • IP address and device information

4. How We Use the Information We Collect

We may use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our website and services

  • Detect fraud and ensure security

  • Send marketing communications (if you opt in)

  • Comply with legal obligations

You may unsubscribe from marketing emails at any time using the unsubscribe link in the email.

5. Information from Third Parties

5.1 End User Information from Third Parties

We may receive limited information from third-party platforms such as payment processors, fraud detection services, advertising networks, and analytics providers.

5.2 Fraud Prevention and Payment Processing

Payment transactions are processed by secure third-party payment providers. We do not store full credit card numbers on our servers.

6. Sharing Your Information

We may share your information with:

Third-Party Service Providers

Companies that assist us with:

  • Payment processing

  • Shipping and fulfillment

  • Fraud detection

  • Email marketing

  • Website analytics

These providers are required to keep your information confidential.

Business Transfers

In connection with a merger, acquisition, or sale of company assets.

Legal Requirements

When required by law or to protect our legal rights.

We do not sell your personal information.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve your browsing experience

  • Remember preferences

  • Analyze website traffic

  • Support marketing efforts

You can disable cookies through your browser settings, though this may affect website functionality.

8. Data Security

We implement reasonable security measures including:

  • SSL encryption

  • Secure payment processing

  • Restricted internal access to personal data

However, no method of transmission over the Internet is 100% secure.

9. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

10. Your Rights

Depending on your location, you may have rights to:

  • Access your personal data

  • Request correction

  • Request deletion

  • Object to processing

  • Request data portability

To exercise these rights, contact support@milesoffgrid.com.

11. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will delete it.

12. International Data Transfers

Your information may be transferred and processed within the United States. By using our Service, you consent to this transfer.

13. Links to Other Websites

Our Service may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will take effect immediately upon posting, and the updated Effective Date will be displayed at the top of this page.

Your continued use of the Service constitutes acceptance of any changes.

15. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Miles Off Grid
Phone: (844) 722-3380
Email: milesoffgrid@lewipallc.com
Address: 722 W. Sierra Madre Ave.                                                                               Fresno, CA  93705
United States (PDT)

  • FREE SHIPPING IN USA

    Free shipping with every order

  • SATISFACTION GUARANTEED 

    If your order arrives defective or fails to

    function properly, you will receive a full 100% refund!

  • SECURE ENCRYPTED PAYMENTS

    We utilize advanced encryption to

    ensure there is never an issue with your privacy.